Helpful resources

Knowledge base

2024-10-15
Should I turn off my FTB/LTB unit before removing a module from its slot?
General Information
FTB and FTBx modules LTB units FTB units
2024-08-14
FTB-5700 - CD Graph not showing (Graphic not available) when loading CDPMD files in FastReporter
General Information
CDPMD files from the FTB-5700-CD-PMD module loaded in FastReporter 2 & 3
2024-08-09
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2024-07-12
FTB-7000 series OTDR integrated VFL compatibility with current platforms
Compatibility
FTB-7000 series OTDR modules
2024-04-23
Importing OLTS results into the EXFO Exchange embedded application
Transferring and Uploading Results
FTBx/MAX-945
2024-04-18
Lithium-Ion Battery Maintenance Guidelines
Battery and Power
Platforms with Lithium-Ion Battery: FTB-500, FTB-200, FTB-200-V2, FTB-1, FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-8xx
2024-04-17
Forcing a firmware update on USB connected FIP-4X0B unit
Software Installation and Update/Upgrade
FIP-4X0B series
2024-03-25
Keeping your Windows based EXFO Platform up-to-date
Software
FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, MAX-800, MAX-800 PRO, FTB-500, LTB-1, LTB-8, LTB-12
2024-02-26
How to recover a platform (Windows 10) that lost all EXFO applications after a reset?
Recovery and Reset
EXFO FTB-1V2/PRO, FTB-2/PRO, FTB-4-PRO, LTB-8 and LTB-12 platforms running Windows 10.
2023-11-02
Finding replacement battery part numbers
General Information
Portable products with batteries