Helpful resources

Knowledge base

2024-08-09
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2024-08-07
Ping Test to confirm wireless connectivity
Connectivity
MAX-Optical
2024-07-08
How to delete temporary data from the MAX Optical Tester Temp folder
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-900 series,
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-29
MAX Optical tester transferring files to a USB thumb drive using the DATA Mover application
Transferring and Uploading Results
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
MaxTester Battery level shows greater than 100%
Battery and Power
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
Where can I find the latest software image for my MAX Optical tester?
Software Installation and Update/Upgrade
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
Is test data deleted after performing a recovery on the MAX optical unit?
Recovery and Reset
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
Maxtester stops at splashscreen while booting
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205