Helpful resources

Knowledge base

2024-12-20
How to transfer EXFO Exchange files and logs from a MAX Optical tester
Transferring and Uploading Results
MAX-700B/C/D series, MAX-900 series, EXFO Exchange
2024-10-31
MaxTester Battery level shows greater than 100%
Battery and Power
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-10-01
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2024-08-29
Low injection or High Reflectance Warning message
Error Messages and Unexpected Operation
All OTDR and iOLM products
2024-08-07
EXFO Light Source and Power Meter Compatibility Matrix
Fiber Optic testing
All single fiber power meters and light sources
2024-08-07
Ping Test to confirm wireless connectivity
Connectivity
MAX-Optical
2024-07-08
How to delete temporary data from the MAX Optical Tester Temp folder
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-900 series,
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-08
Problems after or when attempting to upgrade the System Image of a MaxTester device
Software Installation and Update/Upgrade
All MaxTester Optical devices