Helpful resources

Knowledge base

2024-08-29
Low injection or High Reflectance Warning message
Error Messages and Unexpected Operation
All OTDR and iOLM products
2024-08-07
EXFO Light Source and Power Meter Compatibility Matrix
Fiber Optic testing
All single fiber power meters and light sources
2024-08-07
Ping Test to confirm wireless connectivity
Connectivity
MAX-Optical
2024-07-08
How to delete temporary data from the MAX Optical Tester Temp folder
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-900 series,
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-08
Problems after or when attempting to upgrade the System Image of a MaxTester device
Software Installation and Update/Upgrade
All MaxTester Optical devices
2024-02-21
Results transfer to a PC via Bluetooth with a Maxtester
General Information
MaxTester series
2023-12-01
Testing Networks that contain Optical Splitters
Fiber Optic testing
MAX-700B/C/D series, OX1 instruments, PON testing
2023-11-29
MAX Optical tester transferring files to a USB thumb drive using the DATA Mover application
Transferring and Uploading Results
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205