Helpful resources

Knowledge base

2024-09-24
Warning - The battery for the open transceiver system's insertion counter is "depleted" or "low"
Error Messages and Unexpected Operation
Open Transceiver Systems ( TA-)
2024-08-14
FTB-5700 - CD Graph not showing (Graphic not available) when loading CDPMD files in FastReporter
General Information
CDPMD files from the FTB-5700-CD-PMD module loaded in FastReporter 2 & 3
2024-08-09
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2024-07-12
FTB-7000 series OTDR integrated VFL compatibility with current platforms
Compatibility
FTB-7000 series OTDR modules
2024-04-17
Verifying modular connectors
Connectivity
MAX-700D series, FTBx-700D series and OX1-PRO series instruments
2023-11-03
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2023-11-02
PM/VFL application ICON missing from MAX Optical tester homescreen
Other Hardware
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
MAX-700B/C/D series, MAX-900 Series
2023-11-02
How to find the serial number of a power meter module installed in a MaxTester Optical platform
Helpful Tips and Documents
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-09-08
Will EXFO update the software on my instrument while it is at the service center?
RMA Process
General Information