Helpful resources

Knowledge base

2024-10-31
MaxTester Battery level shows greater than 100%
Battery and Power
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-10-30
Updating the firmware on the EX1/EX10
Software Installation and Update/Upgrade
EX1 and EX10
2024-10-25
Is it recommended to calibrate the FIP-400B and FIP-500 series inspection scope?
Calibration
FIP-410B, FIP-415B, FIP-420B, FIP-425B, FIP-430B, FIP-435B and FIP-500
2024-10-25
FIP Inspection Scope will not Auto-Focus
Error Messages and Unexpected Operation
FIP-415B, FIP-430B, FIP-435B
2024-10-25
Wireless FIP Inspection Scope battery is not charging
Battery and Power
FIP-415B, FIP-425B, FIP-435B
2024-10-25
Unable to focus FIP-400B series fiber inspection scope
Fiber Optic testing
FIP-410B, FIP-415B, FIP-420B, FIP-425B, FIP-430B, FIP-435B
2024-10-15
Should I turn off my FTB/LTB unit before removing a module from its slot?
General Information
FTB and FTBx modules LTB units FTB units
2024-10-01
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2024-09-26
Explaining the different EXFO accounts
Licenses, Options, Keys and Accounts
EXFO website, Exchange
2024-09-24
Warning - The battery for the open transceiver system's insertion counter is "depleted" or "low"
Error Messages and Unexpected Operation
Open Transceiver Systems ( TA-)