Delivering reliable quality of service in complex environments
Orange Spain spent two years working with EXFO Astellia to make sure its radio access network (RAN) delivers exceptional quality of service (QoS). And that work paid off.
EXFO’s innovative solution and unique approach helped Orange Spain build and sustain a competitive advantage, gain valuable insight into the subscriber experience, and deliver advanced customer care.
Key takeaways
EXFO helped Orange ensure a smooth and swift handover from Basque operator Euskaltel
With EXFO’s geolocation solution, Orange pinpoints new subscribers, detect problems affecting them, and correlates this information to decide where to increase capacity
Helped Orange put into place methods to get to the root source of complex customer complaints
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