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知识库
2025-06-20
Updating Optical Explorer and FIP-500 through FastReporter 3 (version 3.11 and above)
General Information
All OX1, OX1-PRO and FIP-500 handheld units
2025-06-20
2025-06-11
Unable to connect to wireless FIP from a PC or EXFO Windows-based product
Error Messages and Unexpected Operation
FIP-415B, FIP-425B, FIP-435B
2025-06-11
2025-06-09
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
MAX-700B/C/D series, MAX-900 Series
2025-06-09
2025-05-06
Measurement files which do not open in FastReporter 3
Error Messages and Unexpected Operation
FastReporter 2, FastReporter 3
2025-05-06
2025-03-06
How to create and push Jobs to PXM, using FastReporter3
Transferring and Uploading Results
PXM multi-fiber OLTS tester
2025-03-06
2025-01-21
How to update a PX1 using the Testflow Mobile Application
General Information
PX1, Testflow
2025-01-21
2024-12-20
How to transfer EXFO Exchange files and logs from a MAX Optical tester
Transferring and Uploading Results
MAX-700B/C/D series, MAX-900 series, EXFO Exchange
2024-12-20
2024-11-26
How to transfer EXFO Exchange files and logs from a FTB Platform
Transferring and Uploading Results
FTB-1v2, FTB-1v2 Pro, EXFO Exchange
2024-11-26
2024-11-05
How to update a PX1 using a USB connection
General Information
PX1
2024-11-05
2024-10-25
Is it recommended to calibrate the FIP-400B and FIP-500 series inspection scope?
Calibration
FIP-410B, FIP-415B, FIP-420B, FIP-425B, FIP-430B, FIP-435B and FIP-500
2024-10-25
2024-10-25
Unable to focus FIP-400B series fiber inspection scope
Fiber Optic testing
FIP-410B, FIP-415B, FIP-420B, FIP-425B, FIP-430B, FIP-435B
2024-10-25
2024-10-25
Wireless FIP Inspection Scope battery is not charging
Battery and Power
FIP-415B, FIP-425B, FIP-435B
2024-10-25
2024-10-25
FIP Inspection Scope will not Auto-Focus
Error Messages and Unexpected Operation
FIP-415B, FIP-430B, FIP-435B
2024-10-25
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-05-27
2024-04-17
Forcing a firmware update on USB connected FIP-4X0B unit
Software Installation and Update/Upgrade
FIP-4X0B series
2024-04-17
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