5G and mobile service assurance

Customer quality of experience

5G services demand tighter specifications, at least 5-9s availability and an ‘everything-everywhere’ mantra.

These new demands, along with competitive pressure means mobile network operators need dynamic, instant visibility of 5G network and service quality for every user. Without this, most issues impacting customers will never be detected and fixed.

Unhappy customers threaten 5G revenue.

Overwhelming complexity

Network virtualization is an essential part of reducing CAPEX and increasing service delivery flexibility.

But virtualized networks also bring highly dynamic and scalable network and service topologies along with a rapidly changing service and technology mix.

Getting control of this dynamic environment requires assurance solutions that support adaptive network and service automation.

Controlling costs

MNOs engaged in network transformation must balance the often-competing priorities of ‘making money’ (revenue) and ‘saving money’ (CAPEX/OPEX).

How can they remain profitable under challenging conditions while still delivering the innovation and service quality their customers demand?

Massive scalability

Billions of new devices and services, Gbit/s to the handset and machines outnumbering people—all this leads to operations headaches.

How can MNOs provision devices at scale or instantly adapt network capacity to match these demands without impacting network or service performance?

Better insights

EXFO’s 5G monitoring solutions provide high-resolution visibility into domain-specific and end-to-end 5G service performance. Utilizing machine learning and analytics, these solutions extract the actionable insights needed for effective management and optimization of 5G networks and services.

Visibility for automation

EXFO’s 5G monitoring solutions are purpose built for cloud-native, virtualized networks. The ability to rapidly deploy and scale up service assurance means these solutions are ideal for advanced automation and orchestration systems. EXFO’s assurance solutions deliver the right information, at the right time, in context.

Lower risk

EXFO’s monitoring solutions address the uncertainty around the introduction of 5G. By building on existing 4G/LTE and 5G NSA assurance solutions, EXFO’s 5G SA assurance solutions guarantee complete visibility of existing and new services as this transformation happens. And being cloud native, scaling for success is not an issue!

Customer-centric

EXFO’s 5G monitoring solutions are built to detect and troubleshoot, or predict and preempt, network & service issues that impact customers’ experience. Putting QoE in the spotlight ensures the right issues are addressed in the right order—minimizing business impact to both the customer and the operator.